To provide good tourist facilities or services, training and development has become an integral part of any skill development program. Tourism helps locals by providing means of employment. It is therefore essential to provide training to drivers and tour guides to equip them with the required skill sets.
A tour guide has multiple roles. He has to assist the tourist on one side and give the complete information of the destination on the other hand. He must be dynamic by nature. He has to manage the crisis situation too,during an emergency.
Tourists expect that the tour guide must provide them with the right information, in a proper manner with facts and figures. He must help them to complete the tour in a satisfied manner. A tour guide must be communicative, cooperative, intelligent, and social and cool in nature. He must have good command over language. He has many roles to play. He is the person who connects local places with people from another place. Therefore providing them with the required training is a key to earn the trust of tourists. Keeping this in mind Nisarg tourism has successfully conducted “Tour guide training programme” in Sindhudurg , Ratnagiri , Raigad and in Pune in association with Rseti for 150 trainees.
We believe that one’s touristic experience starts from the moment one interacts with his/her driver. So we train our drivers also with the knowledge of the places they come across enroute, with relevant linguistic knowledge, to make your touristic experience even more delightful.
Apart from this to create awareness in Maharashtra’s tourism sector we have conducted 20 workshops in Association with Directorate of Tourism, Maharashtra in Konkan Region for the promotion of Tourism department schemes.
Over the past few decades, tourism industry has shifted to service-oriented trends and it has become a hub of employment service and therefore we firmly believe in creating trained workforce in the tourism sector for the growth and success of this sector and thus it’s a small endeavour on our part to contribute to our beloved tourism industry to some extent.